If you’re wondering how to cancel and delete GetResponse, you’re in luck. This simple guide will walk you through the process of how to cancel GetResponse no matter what type of account you have.
Delete GetResponse Trial Account
If you have a free trial of GetResponse, you’ll need to contact customer support directly via the live chat on GetResponse’s website or send them an email. You can also simply wait for the free trial to end, since no credit card information is necessary to sign up, so they have nothing to bill after your trial expires.
Delete GetResponse Paid Account
If you want to cancel GetResponse and you have a paid account, you’ll need to login first and then click on Billing. From there, choose “Cancel Subscription”.
GetResponse gives you one last overview on that page — a summary of the newsletters you’ve sent, any drafts you still have in progress, and any autoresponders that are currently running. You’ll lose these when you delete GetResponse. If you’re sure you want to continue, simply click on the button marked Cancel the Account.
GetResponse Refunds
Unfortunately, GetResponse does not offer refunds. Because it’s billed as a pay-as-you-go service, when you’re charged for a month, you pay for that entire month even if you cancel your account right after your credit card is charged.
This also applies if you pre-paid for the entire year. If you change your mind and cancel right after being charged, you’re still billed for the whole year and cannot be refunded any pro-rated amount or anything like that.
How to Delete GetResponse Social Ads Creator account?
If you have GetResponse’s Social Ads Creator app, the process to cancel your account is a little different than the typical way to cancel the email marketing service.
First, sign in to the app, then click on Settings and tap the Delete Account option. You’ll be asked to confirm that you want to delete your account, so simply click on the next screen to confirm it.
You’ll also be asked why you’re deleting the account, so choose a reason, and then confirm. That’s it!
Keep in mind that deleting your GetResponse Social Ads Creator account means that all of your integrations and drafts made with the service will also be deleted. Once you delete your account, you’ll no longer be able to share social posts this way.
However, the posts you’ve already shared will continue to remain on your profile(s). If you want to delete those, you’ll need to manually login to your social media profile(s) and delete them directly from there.
Why Delete GetResponse?
GetResponse is amazingly powerful in terms of both its email marketing and webinar marketing options. It’s built-in CRM (customer relationship management) is quite robust and nicely integrated with other services. In addition, they offer a solid variety of features like split testing, landing pages and automations that other email marketing services don’t offer at all (or charge exhorbitant amounts for).
With GetResponse, they’re all integrated with each other, so as your business grows, your marketing can scale with it.
With this in mind, though, GetResponse may be a bit much for some users. While it’s true that it doesn’t have the hand-holding and beginner-friendly guides that other services like AWeber have, it does make up for this in terms of offering a suite of marketing functions rather than strictly sticking to just email marketing.
If you don’t need all of that extra stuff — you’re not marketing via webinar, you’re not using landing pages and you don’t have enough traffic to bother with split testing yet, you might want to downsize a bit with your email marketing. That’s understandable.
Your next question then, is probably which email marketing service to switch to once you’ve canceled GetResponse. Here are our top picks depending on your specific needs:
- If you want something more beginner-friendly that walks you through the process of building your first email newsletter or autoresponder, choose AWeber.
- If you want email marketing that offers you a great selection of tools and options to properly follow-up with and improve the customer experience, choose ConvertKit
- If you just want to create beautiful email newsletters quickly without the need for any other features, choose Benchmark.
- If you want to concentrate on automating the sending of cold email outreach to prospects, choose Woodpecker.co
- If you want “less is more” with your email marketing, in a simple, clean and streamlined interface that adds on landing page functionality and similar basic email marketing features, choose MailerLite.
Hopefully if you decide to cancel your GetResponse account, you’ll find these GetResponse alternatives to be exactly what you’ve been looking for! Best of success!
